Use This Customer Service Solution to Improve Your Own Life
Five simple words to help you make amends
Published in
7 min readJan 24, 2022
The best boss I ever had was a maestro at dealing with unhappy people.
This was in a restaurant setting, and if you’ve worked in hospitality, you know it’s a minefield of dealing with disgruntlement. This boss had a way of diffusing hostile situations, and it’s…